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Why switch to SaaS when you’re already hosted? What is SaaS?

ShireSystem is changing. With a SaaS model, you’re no longer obliged to purchase a software licence upfront. What this brings you is increased flexibility, security and speed, together with access to a wider range of functionalities.

You will be able to:

  • Lower your total cost of ownership by moving to a SaaS model
  • Upgrade to new modules such as Permit to Work, API, BI Connector and Reports Generation Delivery Service
  • Experience a better and faster ShireSystem over time using Microsoft Azure’s Performance Management AI tuning
  • Transform the way you store, share and manage documents with the forthcoming new Document Manager module (available free to SaaS customers)
  • Expand your ability to run your ShireSystem CMMS on the go, with Mobile Pro+

When you migrate to SaaS for your ShireSystem, this will bring you a bundle of benefits. As a hosted customer you’re already receiving hassle-free upgrades and faster support. This will continue.

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What are the steps to transition to ShireSystem SaaS?

The best news is that transferring to a SaaS model will be completely seamless, as you are already hosted. All you need to do is start reaping the benefits of greater functionality, faster speed and lower upfront costs.

You will receive a special Heritage customer offer, making your transition both cost-effective and painless. Once you’ve contacted us we’ll call you back to answer any further questions you have, and then send you further information. Just fill in the short migration consultation form to take the next step.

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We don’t have to worry about backing it up anymore, which saves us time. Before we switched to the cloud, we were worried about getting back ups, but we have taken up the offer to have a copy of our system, which gives us extra reassurance. We’re a small business, with just 4 people that use the system. ShireSystem is also useful for storing documents.

NASA Plant Repair Services

It’s much better than the server we were on and the old system used to get really slow. It’s a vast improvement.

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Do you have any questions?

Below you will find answers to the most common questions asked about SaaS.

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What is SaaS?

SaaS stands for Software-as-a-Service. It’s a cloud-based licence model allowing you to access software applications over the internet.
There are many benefits to choosing SaaS solutions over traditional delivery models. For example, your software will be hosted, maintained and updated by your technology provider, so there’s less pressure on your internal resources.

There is also no need to invest in expensive servers or other infrastructure to use it – instead, you pay a subscription fee to your vendor partner.

SaaS solutions can be accessed via web browsers and mobile apps, meaning they are very flexible. In addition, your software isn’t tied to a single device or location, so it can easily scale as your company grows.

What are the benefits of SaaS?

Software-as-a-Service delivers significant customer benefits. These advantages include:

  • Low set-up and infrastructure costs: many SaaS solutions (including ShireSystem) are modular, so you only pay for what you need. This approach makes SaaS a cost-effective solution for companies of all sizes.
  • Scalability: with SaaS, you can quickly adapt your requirements to the number of people who need to use your system.
  • Accessible from anywhere: you can work wherever you want with SaaS technology: just connect to the internet via a desktop, laptop, tablet, mobile or other networked device.
  • Better functionality: SaaS solutions can deliver features that were previously unavailable with on-premises software. For example, ShireSystem has been able to introduce Permit to Work, BI Connector and API capabilities.
  • Automatic, frequent updates: some SaaS technology providers (including Elecosoft) will monitor customer feedback to develop and deploy useful new functions and features. It’s much simpler to develop industry best practices and share them with all software users.
  • High security standards: regular, automatic updates mean SaaS software providers can keep pace with the latest security standards to ensure all users enjoy high security levels.
  • Optimal performance: Elecosoft will monitor the performance of servers, networks and storage to optimise customer service.
Is SaaS secure?

With the right technology and best practices, SaaS can be far more secure than any on-premises application.

Elecosoft is ISO 27001 certified, which means that we follow industry-leading principles for managing security infrastructure, ensuring we are maintaining the highest levels of security and information compliance. Our security protocol includes: Encypting customer data, Monitoring, Virus Protection as well as Server Hardening/Patching (ensures the security of your ShireSystem). Please ask if you’d like more detail about this.

Your ShireSystem will be hosted in secure UK-based Microsoft Azure data centres.

How do I migrate to SaaS and how long does it take?

Getting you onto our cloud service is simple – hundreds of Elecosoft customers have already migrated.

Once you have finalised your new contract and commercials with our Customer Success team or your Account Manager, the ShireSystem support team will work with you to take a copy of your ShireSystem data. Once your IT have taken a back-up of your data and documents, this will be securely transferred to our cloud environment, and we will configure your SaaS Cloud Hosted ShireSystem.

The migration process will vary from customer to customer, depending on the complexity of your environment. However, we migrate most of our customers within just a few hours (usually less than half a day).

How can I ensure that my ShireSystem is backed up?

Backups are managed as a service within Azure cloud.  It is a fully managed SQL Server database service that offers an enterprise end-to-end backup and disaster recovery solution.

Recurrent database snapshots are taken and then all transactions are recorded allowing any point-in -time restore over the last 35 days.  Additionally, databases are configured to be taken once a week and stored for 6 weeks and a further backup is taken once a month and stored for 6 months.

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Why is ShireSystem SaaS CMMS a better option?

Let’s look at why SaaS software is a better option than on-premises technology – and how switching to a SaaS-based CMMS system like ShireSystem could save you time, money and complexity:

Lower up-front costs

There’s no hardware to buy or on-site installations to manage; ShireSystem SaaS CMMS can be deployed remotely via the cloud.

Quicker to deploy, use and update

Remote installation and integration allow companies to deploy and start using ShireSystem software rapidly.

Automatic improvements

The fact that ShireSystem SaaS is managed remotely means that we can automatically update your systems with the latest features and upgrades.

Simpler to scale

When new people join your company, all they need is a secure login to access ShireSystem. No further technology installation is required.