What are maintenance professionals really dealing with in 2026, and where are they focusing next?

Maintenance teams are under growing pressure to reduce downtime, improve reliability, make better use of resources and demonstrate the value they deliver to the wider business.

Our new State of Maintenance and CMMS in 2026 Report explores what maintenance, engineering, reliability and operations professionals told us about the realities behind those expectations.

The findings reveal an industry where the fundamentals still matter. Unplanned downtime remains commonplace, preventive maintenance can be difficult to protect, workforce skills are under pressure and digital maturity varies significantly between organisations.

A glimpse at what we found

79.2%

Experience unplanned downtime daily or weekly.

37.5%

Say improved workforce skills and training could have the greatest positive impact on maintenance over the next three to five years.

82.6%

Report significant operational downtime.

81.9%

Prioritise ease of use when evaluating maintenance software.

The research also found that mobile maintenance applications are already used by 54.9% of respondents, while AI and machine-learning analytics are currently used by fewer than 3.5%.

What will you discover?

Download the full report to explore:

  • Why unplanned downtime continues to shape everyday maintenance priorities
  • The gap between understanding preventive maintenance and consistently delivering it
  • Why skills and training outrank AI as a future maintenance priority
  • What maintenance teams really want from CMMS and maintenance technology
  • Where organisations plan to improve over the next 12 months
  • A practical 90-day improvement plan for turning the findings into action

The report moves beyond the headline statistics to provide practical recommendations for improving planning, parts availability, measurement, CMMS usability and workforce capability.

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